Saving clients time and labor costs, ensuring accuracy, Unicorn Communications offers complete Equal Access Pre-subscription services in accordance with regulatory and IXC requirements. We provide all forms, letters and other materials and perform all the steps to achieve smooth conversion.

• Develop Equal Access timeline
• Notify IXCs of intent to convert to equal access
• Prepare first and second ballots
• Mail first and second ballots
• Ensure IXC rotation on ballots
• Prepare and distribute IXC conversion guide
• Create the Master file of customer PICs
• Process incoming IXC reports
• Allocate all non-respondents
• Prepare three required Summary and Detail reports
• Develop employee desktop reference
• Interface with IXCs (if desired)
• Assist in problem resolution

Pre-Balloting support

• IXC manual development
• Liaison with billing vendors (for example, EUR and CDG)

Balloting support

• Initial ballot processing
• Secondary balloting

Post-conversion and training

• Ongoing assistance and support
• Inclusion of new IXCs' post-balloting
• On-site training for customer service and order processing staff